Understanding and Resolving the Issue: Explained

Understanding the Issue and Potential Solutions

Heading 3: Solutions for Fixing the DXGI Error Device Hung in Apex Legends

Apex Legends is a popular gaming title with a large fanbase, but it has been plagued by bugs and glitches that can cause errors and crashes during gameplay. One common error that players have been experiencing is the DXGI error device hung, which displays the message “0x887A0006 – DXGI_ERROR_DEVICE_HUNG the application’s device failed due to badly formed commands sent by the application. This is a design-time issue that should be investigated and fixed.” In this guide, we will outline some proven solutions to help fix this error.

What is the DXGI error in Apex Legends?

The DXGI_ERROR_DEVICE_HUNG error is a graphics card driver-related issue that occurs when there are problems with your GPU card. This can be caused by outdated drivers, corrupted or damaged graphics card drivers, overheating, or an incompatible graphics card. Other possible causes include outdated DirectX, lack of administrative privileges, GPU overclocking, and missing or corrupted system files.


Before trying the solutions, there are a few pre-checks you can perform:

1. Confirm that you are using the recommended GPU drivers for playing Apex Legends. Check the system requirements for the game.
2. Update DirectX to the latest version.
3. Scan and repair your system files to ensure their integrity.
4. Run Apex Legends with administrative privileges to give it the necessary permissions to run properly.

Solutions for fixing the DXGI error device hung:

1. Update graphic card drivers:

The easiest way to fix the DXGI error is to update your graphic card drivers. Having the latest drivers ensures optimal PC performance and gaming experience. Here’s how you can update your graphic card drivers:

– Open the Device Manager by pressing the Windows key + X and clicking on Device Manager.
– In the Device Manager window, locate the Display Adapters category and expand it.
– Identify your dedicated graphic card driver and right-click it.
– Select “Update driver” and choose the option to search automatically for drivers.
– Wait for the system to search for and install the latest driver updates.
– Restart your PC to apply the changes.
– Relaunch Apex Legends to see if the error is resolved.

Alternatively, you can use a third-party tool like Outbyte Driver Updater to automatically download and install the latest GPU drivers on your PC, saving you time and effort.

2. Rollback the graphics driver:

If updating the graphic card driver causes compatibility issues, you can roll back the driver update to revert to the previous version. Here’s how:

– Type “Device Manager” in the Start menu and open it.
– Locate the recently updated graphic card driver, right-click it, and select Properties.
– Navigate to the Driver settings and click “Roll Back Driver.”
– Apply the changes and restart your PC.
– Launch Apex Legends to see if the error is resolved.

3. Change NVIDIA control panel settings:

Some players have reported fixing the DXGI error device hung by changing NVIDIA control panel settings. Here’s how you can do it:

– Right-click on your desktop screen and choose NVIDIA Control Panel.
– Select 3D settings at the top bar and click Manage 3D settings.
– Under the Program settings tab, select Add.
– Find the Apex Legends executable file and select it.
– Apply the changes.

4. Disable GPU overclocking:

Overclocking your GPU can increase gaming performance but may also cause stability issues and overheating, leading to errors like the DXGI error device hung. It is recommended to reset the clock speed settings back to the manufacturer’s default settings.

In conclusion, if you encounter the DXGI error device hung in Apex Legends, try updating your graphic card drivers, changing NVIDIA control panel settings, and disabling GPU overclocking. These solutions may help resolve the error and ensure a seamless and enjoyable gaming experience. If you require further assistance, feel free to contact our support team.


A macro gamer is a pre-programmed command that helps you input data more quickly. Gamers use macro keys to refer to individual keys on gaming mice and keyboards. Macro keys are a set of buttons that can be repeatedly pushed to execute the same operation.

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