Switching to the desktop mode on your ROG Ally may improve game performance and stability. Some users have reported better results when using this mode.
If you have installed any modifications or mods for your games, try disabling them. Mods can sometimes cause compatibility issues and lead to crashes. Disable the mods and check if the crashes persist.
Set VRAM to automatic
Adjusting the VRAM settings to automatic allows the game engine to allocate the appropriate amount of memory for graphical processing. Set the VRAM to auto and let the game engine determine the allocation.
Close background apps
Before launching a game, close all unnecessary background apps and processes. Background apps can interfere with game performance and cause compatibility issues. Close them to ensure smoother gameplay.
Follow the step-by-step solutions below to prevent game crashes on your ROG Ally.
Update the GPU driver
Outdated GPU drivers, especially the AMD Graphics Driver, can often cause game crashes on ROG Ally. Visit the Asus Driver & Tools page, select your ROG Ally model, and download the latest graphics driver. Install the driver on your ROG Ally following the provided instructions.
Enable FPS limiter
Enabling an FPS limiter can help prevent overheating and protect your graphics card. Open the Armoury Crate Settings, add an FPS limiter, and set it to the desired FPS (e.g., 60FPS for demanding games or 120FPS for lighter games).
Update ROG Ally BIOS
Keeping your ROG Ally’s BIOS firmware up to date is crucial for optimal performance. Visit the Asus Driver & Tools page, select Bios & Firmware, and download the BIOS update specifically for your ROG Ally model. Run the downloaded executable file to update the BIOS.
Clear shader cache
Corrupted shader cache files can lead to game crashing issues. Open the Settings, navigate to the Graphics section, select Advanced, and click on the Perform Reset button next to Reset Shader Cache. Confirm the action and clear the shader cache.
Here are additional methods to avoid games crashing on your ROG Ally:
Avoid pressing buttons or logos while the game is loading, as it can sometimes cause crashes.
Lower the game’s resolution as a potential solution for stability issues.
Consider resetting Windows as a last resort if other solutions fail. Choose to keep your files and games during the reset.
Contact the reseller from whom you purchased your ROG Ally if none of the provided solutions resolve the issue.
By following these steps, you should be able to resolve the games crashing issue on your ROG Ally. Updating the GPU driver, enabling the FPS limiter, updating the BIOS, and clearing the shader cache are effective ways to improve stability. Experiment with the solutions and share your experience with us.
If you encounter any further issues or errors while gaming, feel free to reach out to our support team. We are dedicated to ensuring your gaming experience on the ROG Ally is seamless and enjoyable.
Disclaimer: The information provided above is intended for general information purposes only. While we strive to present the information with utmost precision, we cannot guarantee its absolute accuracy, adequacy, validity, or reliability. Similarly, we cannot assure the complete availability of the information provided. No express or implied representations or warranties are made about the completeness of this information.